Terms and Conditions

Welcome to Gulfume.com! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By using our site and/or making a purchase, you agree to be bound by these terms, so please read them carefully.

1. General Information

  • Business Name: Gulfume.com
  • Address: Ahmed Al-Sabah House 12, Street 133, Block 4, Jleeb Al-Shiyoukh, Kuwait
  • Email: help@gulfume.com
  • Phone Number: +965 6550 2392

These terms and conditions are provided to ensure your experience with Gulfume.com is clear and secure. Gulfume.com reserves the right to modify these Terms at any time, and updates will be posted on this page. Please review them periodically.

2. Use of Website

By accessing or using Gulfume.com, you agree to comply with the terms and conditions described herein. You are solely responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You may use the website for lawful purposes only and agree not to:

  • Violate any applicable laws or regulations in Kuwait or internationally.
  • Engage in activities that could harm or disrupt the functioning of the website.

3. Product Information

At Gulfume.com, we strive to provide accurate and up-to-date information about the products listed on our website. However, we do not guarantee that the product descriptions, pricing, or any other content is free from errors, and we reserve the right to correct any inaccuracies. If a product you’ve ordered is found to be incorrectly described or priced, we will notify you of the change and offer a suitable resolution.

4. Pricing and Payment

  • All prices are listed in Kuwaiti Dinar (KWD) and are subject to change without prior notice.
  • We accept payments through credit/debit cards, Kuwaiti mobile banking, and other accepted payment methods on the website.
  • All payments are processed securely. Gulfume.com does not store any sensitive payment information such as credit card numbers.

5. Order and Shipping

  • Order Confirmation: Once you place an order on Gulfume.com, you will receive an order confirmation email with the details of your purchase.
  • Delivery: We ship products to addresses within Kuwait. Delivery times may vary depending on your location and the shipping method chosen.
  • Shipping Charges: Shipping costs will be calculated at checkout based on your location. Any additional fees such as customs charges will be your responsibility.

6. Returns and Refunds

  • Returns: Please refer to our Return & Refund Policy for detailed information on how to return products and the conditions under which returns are accepted.
  • Refunds: Refunds are issued under specific circumstances such as manufacturing defects or order cancellations before shipment. Refunds are processed to the original payment method, and the time frame for processing may vary.
  • Non-returnable Items: Used or opened perfumes are not eligible for return due to hygiene and safety regulations.

7. Intellectual Property

All content on Gulfume.com, including but not limited to text, graphics, logos, images, and software, is the property of Gulfume.com or its licensors and is protected by copyright laws. You may not reproduce, distribute, or use any of the content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Gulfume.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products purchased from us, including but not limited to any loss of profit, business interruption, or data loss.

We are not responsible for any issues or damages arising from:

  • Misuse or mishandling of products.
  • Products used in a manner contrary to their intended use.
  • Any third-party actions such as fraud or website vulnerabilities.

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website and making purchases, you consent to the collection and use of your data as described in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Kuwait. Any dispute arising from these terms shall be resolved through amicable negotiation. If a resolution cannot be reached, the dispute shall be submitted to the competent courts in Kuwait for further proceedings.

11. User Conduct

By using Gulfume.com, you agree to not engage in any of the following activities:

  • Impersonating any person or entity, or falsely claiming an affiliation with any individual or entity.
  • Posting or transmitting harmful, obscene, defamatory, or otherwise unlawful content.
  • Interfering with or disrupting the operation of the website or violating the security of the website.

12. Force Majeure

Gulfume.com will not be held responsible for any failure or delay in the performance of its obligations if the delay or failure is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or other events beyond our control.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

By accessing or using Gulfume.com, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree to these terms, please refrain from using the website or making a purchase.